Scope and Introduction
At Botellitapepe, safeguarding your privacy and protecting your personal information is a top priority. This Privacy Policy details the types of personal data we collect, how we utilize and store that data, and the specific rights you possess regarding your personal information when you visit, browse, or make purchases on our platform.
Information We Collect
We collect several categories of information to provide and improve our services:
- Personal Identification Information: When you make a purchase, register an account, or contact support, we collect details such as your full name, billing address, shipping address, email address, telephone number, and payment preferences.
- Transaction Data: Information regarding products purchased, order values, purchase history, and interaction details with our sales platform.
- Technical & Usage Data: When you access our website, we automatically collect device information, including IP addresses, browser types, operating systems, referring URLs, pages viewed, and access timestamps via cookies and standard analytics tracking tools.
How We Use Your Information
We utilize the collected data strictly for legitimate operational and business purposes, including:
- Processing, fulfilling, and delivering customer orders and processing payment transactions securely.
- Sending transactional communications, order updates, tracking details, and support notifications.
- Responding to customer service inquiries, troubleshooting technical issues, and preventing fraud.
- Improving site navigation, user experience, product lines, and marketing performance through aggregated analytics.
- Sending marketing, promotional emails, or newsletters if you have explicitly opted in to receive such communications.
Data Sharing and Disclosure
Botellitapepe does not sell, rent, trade, or monetize your personal details to third parties under any circumstances. We share necessary data only with trusted third-party service providers who assist us in operating our infrastructure—such as payment processors, shipping carriers, web hosting services, and email marketing tools. These service providers are bound by strict contractual obligations to handle your data confidentially and solely for the performed services. We may also disclose information if required by law or to protect our legal rights.
Data Security and Retention
We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, alteration, or disclosure. Payment information is processed via encrypted, PCI-DSS compliant gateways. We retain personal data only as long as necessary to fulfill order requirements, satisfy regulatory obligations, or resolve active disputes.
Your Privacy Rights
Depending on your location, you have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request full deletion of your information. You may opt out of marketing communications at any time by clicking the “Unsubscribe” link in our emails. To exercise any data privacy rights, please contact us at support@botellitapepe.com.